Knowledge and perceptions of postnatal mothers on quality of services provided at Limbe Health Center in Blantyre

Chitimbe, Joe; Sallamu, Annie; Nfungwe, Maria

Knowledge and perceptions of postnatal mothers on quality of services provided at Limbe Health Center in Blantyre

Date

2021-12-10

Authors

Chitimbe, Joe

Sallamu, Annie

Nfungwe, Maria

Publisher

Kamuzu University of Health Sciences

Abstract

The study will be a facility based cross section qualitative study. intending to assess knowledge and perceptions of postnatal mothers on quality of services provided at Limbe health Centre in Blantyre, Malawi. Problem There is overwhelming evidence that postnatal mothers lack knowledge of quality services rendered to them and also how they perceive the postnatal care services. Due to poor perception and lack of knowledge, it has contributed to increase in maternal death more especially in postnatal period where 60% of maternal death occurs. Objectives The main objective is to assess the knowledge and perceptions of postnatal mothers on quality of postnatal care services they receive during the postpartum period, with the aim of addressing the knowledge gap in women who are receiving postnatal care. The specific objectives is also to assess satisfaction of postnatal mothers with the quality of services provided Methodology Purposive sampling specifically homogenous sampling will be used to select participantsparticipants, in this case postnatal mothers after getting full consent ranging from ages between 15 to 30years. The collected data will be analysed , transcribed, typed in word and analysed for content, it is characterized by a deliberate effort to gain samples by including groups or typical areas in a sample, this was done in order to obtain knowledge from key informants and consumers who the researchers perceived to be knowledgeable on the subject matter. A range of 24-33 is good number for sample saturation point in qualitative research. Saturation point occurs when adding more participants to the study does not result in obtaining additional perspectives or information. In this study we will use 30 postnatal mothers as our sample size Findings and dissemination 10-Dec-202114 Expected findings of this study will help to improve the postnatal care services at limbe health centre as well as the country The results of the study will be disseminated to COMREC, Limbe Health centre as well as Blantyre District Health Office, and management teams as well as to local dissemination conference.